Ask for proof, not yes-or-no answers
Record the exact report, configuration, audit trail, contract clause, export, or pilot result that supports each response.
30 review controls · 17 fields · Public CSV · No signup
Make every vendor answer point to evidence.
Collect the documents, configuration proof, contract terms, test results, owners, findings, exceptions, and renewal dates behind an RMM vendor decision.
Download the CSVRequest proof during the demoValidate API production readinessCarry risk evidence into evaluationTest migration-cost assumptionsBuild the vendor exit planTest recovery evidenceReview hosted versus self-hosted evidenceUse the due-diligence guideCISA MSP risk guidance
Separate gaps from accepted risk
Give every shortfall an owner and due date. Require named, time-bounded approval for exceptions instead of leaving blanks.
Test the exit before signing
Validate exports, agent removal, data deletion, and administrative access revocation while the vendor still has an incentive to help, then preserve the evidence and owners in the RMM vendor exit plan.
Schedule the next review now
Evidence expires. Record a renewal review date for assurance reports, subprocessors, pricing, access controls, and response terms.