What belongs in an RMM exit plan?
Cover contracts, inventory and exports, scripts and integrations, credentials, replacement readiness, coexistence, rollback, endpoint reconciliation, source removal, data disposition, billing closure, acceptance, and monitoring.
When should the exit plan be created?
Build and test it during due diligence and contract review, before renewal or termination pressure reduces access, time, or vendor assistance. Refresh it before each material platform or service change.
How is migration completion proved?
Reconcile every endpoint and exception, verify destination workflows, remove old agents and access paths, revoke obsolete credentials, preserve required records, close billing, and record acceptance.
Should both RMM tools overlap?
Use only the shortest controlled overlap needed for evidence and rollback. Assign each active control to one system, define stop conditions, and give the overlap an owner and end date.