Close the test record
Reconcile actual activity to the approved scope, disposition every mandatory test, and close every triggered stop condition before discussing rollout.
15 gates · 4 explicit outcomes · Public CSV · No signup
End an RMM trial with a decision, not drift.
This checklist starts after hands-on testing. It turns pilot evidence into an accountable go, limited-go, remediate-and-retest, or no-go decision across operational fit, privileged access, tenant isolation, cost, removal, residual risk, and approval.
Download the decision checklistRun the 25-test pilot firstScore the evidenceReconcile total costProve the exit path
Prove daily operations
Require evidence for monitoring, alert ownership, patch and restart control, automation targeting, failure handling, and technician effort.
Challenge privileged paths
Confirm tenant isolation, least privilege, remote-session revocation, attributable audit records, evidence export, and retention.
Reconcile cost and exit
Use dated commercial terms, retained-tool costs, removal evidence, credential revocation, queued-work cancellation, and record cleanup.
Bound every exception
Assign each residual risk an owner, compensating control, due date, approval, and retest rule. An unowned exception is not an accepted exception.
Record one outcome
Name technical and business approvers and choose go, limited go, remediate and retest, or no-go with explicit next actions.
RMM trial decision questions
What are the possible outcomes of an RMM trial?
Record one explicit outcome: go, limited go, remediate and retest, or no-go. Include approvers, residual risks, conditions, and next actions.
What blocks an RMM rollout?
Unresolved authorization, tenant-isolation, privileged-access, recovery, removal, or evidence failures should block rollout. Unknown material price or contract terms also block an accountable decision.
Can an RMM trial pass with exceptions?
A limited go may be reasonable only when every exception is documented, time-bounded, owned, covered by a compensating control, approved, and scheduled for retest.
Who should approve the decision?
Use named technical and business approvers with authority over security, operations, commercial terms, and the affected customers or internal systems.