Prove isolation and identity
Review tenant boundaries, privileged authentication, roles, sessions, API credentials, agent identity, enrollment, transport, encryption, and secret handling.
30 security controls · 15 fields · Public CSV · No signup
RMM security checklist: 30 controls to verify.
Use this RMM security checklist to turn vendor promises into requested evidence, controlled validation, named risk ownership, time-bounded exceptions, and retest dates before a pilot expands.
Download the CSVRead the full security guideSeparate RMM operations from vulnerability managementDiagnose agent enrollment and security-control failuresTest the audit trailReview remote-session authorizationExercise incident decisionsReview the vendorOpen the vendor due-diligence guideControl EDR exceptionsValidate recovery evidenceTest API integrations
Validate privileged actions
Test how scripts, automation, patching, remote access, and file transfer bind the actor, tenant, target, intent, approval, limits, and audit record.
Reconstruct what happened
Require audit events and monitoring that connect a technician or integration to the authorized action, the device result, and the resulting security decision.
Test failure and exit paths
Exercise incident response, recovery, data export and deletion, credential revocation, agent removal, residual cleanup, and independent assurance before rollout.
RMM security checklist FAQ
What should the review cover?
Test tenant isolation, privileged identity, agent enrollment, APIs, scripts, patching, remote access, audit evidence, incident response, resilience, data lifecycle, and offboarding.
What evidence should a vendor provide?
Ask for current, checkable evidence: permission and session controls, agent identity behavior, audit examples, incident and recovery procedures, retention terms, export paths, and access revocation.
How should remote access be tested?
In a controlled tenant, verify authorization, customer and device scope, notification, file transfer, termination, and an audit trail that identifies the actor, target, time, and outcome.
When should security be reviewed?
Review before production, after material changes or incidents, at assurance and contract renewals, and on a recurring risk-based schedule. Give every exception an owner, expiry, and retest date.